Discovery and IT Consulting Services


Tailored IT solutions to accelerate your business growth


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Our Discovery & IT Consulting Process in 5 Steps


01

Initial Consultation and Assessment

During this phase, we conduct stakeholder interviews and review existing systems to gather comprehensive information about your current IT landscape.


 



  • Purpose: Understand your business goals, IT and process challenges, and project scope.

  • Outcome: Establish clear objectives and align on initial expectations.



02

Discovery Phase


In the Discovery Phase, we dive deep into understanding your business, users, and technical requirements.





  • User Research: Conduct in-depth research to understand user needs and behaviours, ensuring solutions are user-centric.

  • User Flow Diagram: Create visual representations of user interactions to optimise user experience.

  • Information Architecture: Develop a structured plan for content and functionality to ensure a seamless user journey.

  • Wireframes: Design basic layouts of interface elements, focusing on usability and navigation.

  • Mockups: Produce high-fidelity visual representations of the design, incorporating branding and visual aesthetics.

  • Prototypes: Develop interactive models of the product to test functionality and user experience.

  • Discovery Documentation: Compile comprehensive documentation of findings and decisions to guide the software development process.

  • Development Estimations: Provide accurate estimates for the project’s development phase, helping with budget planning.

  • Purpose: To thoroughly understand your business, users, and technical requirements, ensuring our solutions are tailored to meet your specific needs.

  • Outcome: Detailed insights and well-structured plans that form a clear roadmap for development, optimising user experience and aligning with your business objectives.



03

Digital Solution Design & Development

In the design and development phase, we translate insights from the Discovery Phase into actionable plans. Our goal is to provide a clear, comprehensive roadmap that guides the solution implementation phase, ensuring your solution is aligned with your business objectives and technical requirements.


 



  • Purpose: Design and develop a scalable and efficient IT solution.

  • Outcome: A clear, detailed blueprint for the solution implementation phase.



04

Solution Implementation

Finally, we bring the designed solution to life. Our goal is to deliver a fully functional, high-performance IT system that meets your business requirements and exceeds your expectations, all while minimising downtime and disruption to your operations.


 



  • Purpose: Deploy the designed solution effectively.

  • Outcome: A fully functional system integrated into your existing infrastructure.



05

Optimisation & Support

In this phase, we ensure your IT systems operate at peak performance. This includes continuous monitoring, regular updates, and proactive maintenance to address any issues promptly. By constantly optimising your IT solution, we help you stay ahead of technological advancements and maintain a competitive edge.


 



  • Purpose: Ensure continuous improvement and support.

  • Outcome: Sustained performance and security of your IT systems.



Case Studies – Discovery & IT Consulting Services:


Building a Digital Training Management Platform Our client is a government entity specialised in IT. Our team helped the client build an enhanced training management platform covering the whole business journey, from licensing of training organisations, obtaining approvals for training programs, to trainees searching for the desired information.

Cosmetics - Enhancing an e-Commerce Platform Q partnered with a leading retail company to create a comprehensive e-commerce platform that seamlessly integrates loyalty programs, logistics management, and customer engagement tools. By designing a robust back-end architecture and a system for couriers and merchants, we streamlined operations, improved delivery efficiency, and enhanced the customer shopping experience.

Airex - Boosting Engagement & Sales We worked with Airex to create a digital platform that transformed the company from a product-focused business to a service-oriented organisation. Through the development of a mobile and web app, we significantly enhanced user engagement by connecting trainers and users through quality content. The platform’s eCommerce integration helped boost product sales, while features like live streaming, screencasting, and video on demand improved accessibility and provided a superior user experience.

See our other case studies

Our Work

See our other case studies

Our Work

See our other case studies

Our Work

Meet Our Discovery Team


Our Discovery Team is composed of skilled professionals dedicated to ensuring a successful start to your IT project. Some of our discovery team experts:


Filip

Manager of Design Excellence

Our Manager of Design Excellence, has 15 years of experience in enterprise applications across telco, entertainment, healthcare, and IoT sectors. Specialising in design systems and iconography, Filip also possesses moderate development knowledge in front-end and IoT, which is unusual for a UX/UI Designer, and is skilled in CAD and EDA tools.


Marin

Manager of Solution Architecture Excellence

Marin has 18+ years of experience as a software developer and solution architect. Working in diverse industries, he is deeply familiar with software development, modern solution architecture and cloud technologies. He translates business needs into technical solutions.


Irena

Lead Business Analyst

Irena has 20+ years of experience in the telecom and IT industries as a business analyst, team leader, and agile coach. She possesses strong analytical, planning, and time management skills, improves existing processes, and introduces new ones. As a Scrum Master and Agile coach, she has extensive experience in digital transformation.


Ivana

Manager of Project Management Excellence

With 17+ years of combined managerial and technical experience, Ivana is our go-to person for project management. She has accumulated extensive experience working in engineering, sales, project management, and business development roles.


Bruno

Manager of DevOps Excellence

With 17+ years of experience as a DevOps Engineer, System Engineer, and System Administrator, Bruno’s expertise includes implementing and integrating technical solutions across AWS, Azure, Google Cloud, Linux, and Windows environments. He leads his DevOps team, reviews feasibility, and provides guidance and support during technical solution implementations and platform deployments.


Petar

Manager of Data Science Excellence

Petar is an experienced Data Warehouse Specialist with a history of working in the banking and IT industry. Skilled in data warehousing and business intelligence, his focus is on data analysis, statistics and business development.


Zvonimir

An accomplished software engineer with 10+ years of mobile app development experience. Zvonimir’s expertise includes extensive mobile development knowledge, implementing CI/CD practices and delivering high-quality software solutions that address complex business needs across various industries, as well as overseeing multiple cross-functional teams at Q.


Hana

Manager of Product Excellence

Hana is our lead expert in product development. With 18+ years of experience as an engineer, developer, business analyst, and manager, she focuses on product development strategy and execution, team leadership, cross-team collaboration, and the creation and implementation of processes.


Vicko

Manager of Backend Excellence

With 10+ years of experience, Vicko possesses extensive knowledge of backend and full-stack development. His expertise encompasses full-stack applications, API development, microservice architecture, and complex systems development. He leads a team of backend developers, managing performance, quality standards, and best practices.


When Should You Consider Our Discovery & IT Consulting Services?


Consider our Discovery and IT Consulting services in the following situations:



  • Business Validation: If you want to validate your business idea, process, or address specific challenges.

  • Digital Transformation: Seeking a comprehensive digital transformation engagement.

  • Domain and Technical Expertise: When you seek specialised knowledge and skills from a trusted partner.

  • Uncertainty: Ideal if you are lacking a detailed project vision and roadmap.

  • Our Discovery and IT Consulting services are perfectly suited for engagements with the following characteristics:

  • Long-Term Projects: Best for projects with a duration of 6 months or more, allowing for sustained development and iterative improvements.

  • Software Replacement: Perfect for replacing outdated software with modern, efficient solutions tailored to your needs.

  • Process or IT department improvement: Designed to enhance and optimise specific processes or IT departments within your organisation.


Why Choose Q for Discovery & IT Consulting?


Choosing Q offers numerous benefits:



  • Clarity on Deliverables: Clients gain a clear understanding of project outcomes by the end of the engagement.

  • Cost Efficiency: A larger investment in the Discovery or Consulting phase can lower overall project costs.

  • Domain Knowledge: Benefit from our extensive expertise in various industries.

  • Consultative Approach: Our proactive teams provide strategic guidance throughout the project.

  • Cultural Fit & Adaptability: Seamlessly integrate with your company’s culture and working style, and adapt to your specific needs.

  • Assurance of Quality: We prioritise Technical Excellence (TX) and Customer Experience (CX).

  • Continuous Training: Our team stays up-to-date with the latest technologies and methodologies.

  • One-Stop-Shop: Access comprehensive services for all your project needs.


Discovery & IT Consulting for Your Business Success


Solving complex challenges for:


Big Corporations


As a trusted partner, we understand the complexity of large-scale projects. We provide scalable solutions and innovative technologies to enhance your business efficiency and customer engagement.


Large Enterprises


We specialise in crafting tailored applications that meet the specific needs of large enterprises. Our cost-effective yet powerful tools boost your market presence and streamline operations.


Benefits of Our Discovery Service


Our Discovery service is designed to provide clarity and direction for projects with uncertain requirements. Here are the key benefits:



  • Suitability for Uncertain Requirements: Ideal for clients lacking a detailed project vision.

  • Greater Clarity: Helps clients gain a clear understanding of project deliverables by the end of the phase.

  • Increased Project Success: Drastically enhances the likelihood of a successful project by providing a solid foundation.


By investing in our Discovery service, you set the stage for a successful and well-defined project outcome.


Ready to Elevate Your IT Strategy?

Schedule a Consultation Call

Ready to Elevate Your IT Strategy?

Schedule a Consultation Call

Ready to Elevate Your IT Strategy?

Schedule a Consultation Call

Your Partner in Front-End, Back-End, Mobile, and Data/AI Solutions

Our developers are experts in the following technologies:

Front-end
  • Angular
  • React/Next
  • Vue.js
  • Flutter
Back-end
  • PHP
  • Node.js
  • .NET
  • Java
  • Python
Mobile
  • Flutter
  • Swift
  • Kotlin
Data | AI
  • Python
  • Spark
  • R
  • AWS
  • PyTorch
  • LlamaIndex
  • LangChain
  • LabelStudio
CMS
  • WordPress
  • Shopware
  • Strapi
  • Drupal
  • Contentful
  • Sanity

Recognitions & Awards


Financial Times

Top B2B Companies Global 2021

Tech Fast 500 EMEA

European Business Awards

Best Employer of 2020, 2021 & 2022

Best Employer Brand Adria 2021

EY Entrepreneur of the year

German Innovation Awards

Financial Times

Top B2B Companies Global 2021

Tech Fast 500 EMEA

European Business Awards

Best Employer of 2020, 2021 & 2022

Best Employer Brand Adria 2021

EY Entrepreneur of the year

German Innovation Awards

q-decoration

Financial Times

Top B2B Companies Global 2021

Tech Fast 500 EMEA

European Business Awards

Best Employer of 2020, 2021 & 2022

Best Employer Brand Adria 2021

EY Entrepreneur of the year

German Innovation Awards

Frequently Asked Questions (FAQ)

What is IT discovery, and how can it benefit my business?

IT discovery is the initial phase of a project where we work with you to fully understand your challenges, business goals, and client needs. During this process, we define the scope and requirements of your future solution. The benefit of IT discovery is that it helps ensure your project is well-planned from the start. By clarifying goals, aligning expectations, and reducing risks, we can deliver a solution that is efficient, cost-effective, and tailored to your specific needs.


What is IT consulting, and how can it benefit my business?

IT consulting is a broader, ongoing advisory service where our experts provide advice and strategic guidance to help you optimise your business and align IT solutions with your overall goals. It covers a wide range of services, from improving existing products and processes to advising on new technology investments, ensuring your business stays competitive in a rapidly evolving digital landscape. The benefit of IT consulting is that it helps businesses make informed decisions about their IT strategies, ensuring they choose the right technologies and solutions to drive efficiency, cost savings, and growth.


How long does the IT discovery phase usually take?

The IT discovery phase typically takes between 4 to 6 weeks, depending on the complexity of your project. However, the duration can be adjusted, based on the specific needs and scale of your business. Please contact us so we can make a more precise estimation.


How do you ensure the scalability and security of the solutions you provide?

We ensure scalability by designing flexible solutions that can grow with your business needs. For security, we implement industry best practices, conduct regular audits and use advanced encryption and security protocols to protect your data. If you have specific requirements, we would be glad to set up a meeting with you, to discuss them.


What kind of ongoing support do you offer after implementation?

We offer comprehensive ongoing support, including continuous technical assistance, regular system updates, performance monitoring, and maintenance. Additionally, we provide expert consultations and advice to keep you up-to-date with the latest technology trends. Our goal is to build long-term partnerships with our clients, where we go beyond just development. We actively work with you to align our solutions with your evolving business needs, helping you achieve sustained growth and success.


How do you handle data migration and integration with existing systems?

We handle data migration by meticulously planning and executing the transfer process to ensure data integrity and minimal disruption. Our integration services include thorough analysis, using advanced tools, implementig APIs and middleware to ensure smooth integration with existing solutions. Then testing to confirm successful migration and integration.


What is your process for managing and mitigating IT risks?

Our process begins with a comprehensive risk assessment to identify potential vulnerabilities and threats. Next, we developing a risk management plan that includes preventive measures, such as implementing robust security protocols and regular software updates. We also establish incident response plans to quickly address any breaches or issues. Continuous monitoring and regular audits are conducted to ensure ongoing protection and compliance with industry standards.


Can IT discovery help us with budgeting and resource planning for future development?

Yes, the IT discovery phase plays a crucial role in helping with budgeting and resource planning for future development. During this phase, we analyse the project’s requirements, define the scope, and identify the necessary resources, such as technology, team members, and timelines. This allows us to provide a clear estimate of the development costs and the resources you’ll need going forward.


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Quality & Reliability


Clutch

Top 15 companies

Quality

ISO 9001:2015

Security

ISO 27001:2022

Privacy

ISO 27701:2019

AWS

AWS Certified

If you’re nearby, feel free to visit us at our headquarters:


London


Borough Yards, 13 Dirty Lane, London, SE19PA


Zagreb HQ


Reljkoviceva 4, 10000 Zagreb, Croatia


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