Q Enterprise Chatbot
A reliable, responsive, and adaptable chatbot solution that meets the dynamic needs of enterprise users.
Team size
10 People
Headquaters
Q
Industry
IT
Deliverables
Web App, Mobile App, AI App, LLMOPS
What we did
UX/UI design, Data & AI, User flow, Prototyping, Web, Backend, LLMOPS
Results Achieved
Enterprise ready Chatbot
Arabic first, cost effective, enterprise privacy and security
On premise deployment, Customisability, No Vendor Locking
About the Client
Internal Product for Q and its Clients
Discovery
The discovery phase included extensive market research on existing chatbot solutions and a gap analysis to uncover market limitations. We focused on building a feature set that prioritised flexibility and security. Our team developed UI/UX concepts and conducted in-depth benchmarking of AI models and vector databases to ensure the chatbot’s performance met the high standards of enterprise requirements.
Design
With a focus on simplicity and customisation, the design is intentionally minimalistic, making it easy for clients to tailor the chatbot to their brand and operational needs. This ensures an intuitive user experience that aligns with diverse client specifications while maintaining ease of use.
Development
The chatbot was developed using a tech stack of React, PHP, and Python. Our team conducted extensive data preparation and AI integration, implementing a tailored LLMOps mechanism. We designed and built the complete RAG (Retrieval-Augmented Generation) pipeline from scratch, achieving a reliable, responsive, and adaptable chatbot solution that meets the dynamic needs of enterprise users.
End Result
Cost-effectiveness: The chatbot leverages an optimised AI model, perfectly suited for enterprise needs, to ensure high performance while keeping operational costs low.
Enterprise Privacy and Security: Built with top-tier security protocols, the chatbot ensures data privacy and compliance with enterprise-level security standards.
Full Customisation: Designed to be fully customisable, the chatbot allows businesses to tailor its features and interface to fit specific organisational requirements.
No Vendor Locking: Our chatbot is vendor-independent, giving clients complete ownership and flexibility without restrictive dependencies.
Deploy Anywhere: With versatile deployment options, the chatbot can be seamlessly integrated into various cloud and on-premises environments.
Quick to White Label: The chatbot’s adaptable design makes it quick and easy to white-label, enabling clients to brand it for a cohesive user experience.
What Our Client Said:
“Integrating the Q Enterprise Chatbot into our internal processes has been transformative—it’s intuitive, secure, and fully adaptable to our workflows, making communication and task management smoother than ever.”
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