Building a digital training management platform

About the Client

Our client is a government entity specialised in information technology. They design and build digital services that empower the Government’s digital transformation of public and private sectors.

Its mission is to drive transformation by delivering sustainable value through their digital ecosystem.

Discovery

The idea behind enhancing the digital private training system was to improve user experience (making it more straightforward and user friendly), increase automation level, add new features, connect different parts of the platform into fully integrated solution and use the latest technology. The approach was to rebuild and improve the existing solution.

An additional goal was to add trainees to the platform, enabling them to monitor their progress and share feedback.

The new solution aims to achieve a better and more efficient administrative experience for both training institutions and trainees.

Design

It was important to understand multiple separate modules and integrate them into a single solution. The Q team was actively involved with the Product owner in order to come out with the optimal user experience and at the same time fully adhere to the regulatory process.

Q team created unified design components simplifying user navigation and at the same time increasing the development speed and simplifying the maintenance.

Development

The Q team consisted of a solution architect, three backend developers (PHP), two frontend developers (React), two designers, a QA specialist with experience in test automation, a business analyst, and a project manager. The Q team collaborated closely with the Tamkeen developers.

With the web application, both training companies administratives and trainees can go through the entire user flow using only one platform.

The solution was developed using the Microservice architecture, which allows for the distribution of workload to multiple development teams and module-level deployments. The front-end followed the same principle with a Microfrontend approach.

End Result

Q team helped the Client build an enhanced training management platform covering the whole business journey, from licensing of training organisations, obtaining approvals for training programs, to trainees searching for the desired training and monitoring their education and certification progress.

The user flow has been enhanced and simplified, and the system architecture is optimally configured. We have established a solid foundation for future system extensions and modifications.

The solution is well documented, which is enabling our Client’s teams to maintain and extend it, according to their business needs.